Darwin International Airport chooses Elenium to improve passenger experience


Elenium automation

Sidewalk-to-door VYGR self-service to create an effortless passenger experience and support growth at the capital’s airport

DIA’s growth strategy requires faster and more efficient passenger handling, Elenium technology will help us create a seamless curb-to-door path for our passengers.

– Rob Porter, Airport Development Group

MELBOURNE, VICTORIA, AUSTRALIA, August 5, 2021 /EINPresswire.com/ – Elenium Automation announced today that it has been selected by Airport Development Group, owners and operators of Darwin International Airport (DIA) to deploy the VYGR (short for Voyager) end-to-end solution that will enhance the passenger experience, improve operational efficiency and enable future growth.

Melbourne-based Elenium Automation is creating self-service technology that moves people faster and more safely. Its products are used by millions of people in aviation, healthcare, elderly care and government infrastructure, and its aviation solutions have been shown to reduce passenger congestion by up to 60%.

DIA is one of Australia’s ten busiest airports and serves as a major gateway to Darwin and the wonders of world-famous national parks and ancient cultures. To date, DIA has used passenger check-in and traditional agent-assisted baggage acceptance. By implementing Elenium’s industry-leading self-service technology, DIA will deliver faster, safer and more efficient travel for passengers and enable ground staff to provide more targeted assistance to those who need it.

The scope of the Elenium solution at DIA includes 30 portable kiosks to provide a complete and fast check-in process, all of which can be easily moved for greater operational flexibility and utility, as well as 23 bag drops, of which 6 can also operate. as agent support and recovery positions.

Elenium’s baggage drop is the most technically advanced on the market, using cameras that digitally zoom and focus to find the bag tag barcode. Baggage tags are read in 70 milliseconds regardless of bag placement, at a 97% first read rate, eliminating the tedious process most passengers have to reposition for tags and baggage. VYGR is powered by cloud computing so airports of all sizes can use the technology, without investing in a complex IT infrastructure to deploy self-service.

Elenium will also provide operating and monitoring software to ensure that operational issues can be resolved proactively. Elenium’s Flight Deck platform optimizes operational support by providing a live view of the status of all hardware devices, enabling rapid resolutions, leading to better customer experience results and greater operational efficiency . All Elenium kiosks and bag drop-offs can operate in contactless mode and come with biometric capability.

Airport Development Group Executive Managing Director Rob Porter said: “DIA’s future growth strategy requires faster, easier and more efficient passenger processing that works with our airline partners to streamline the travel experience. ‘registration. Elenium’s innovative technology will help us create a seamless curb-to-door path for our passengers. We look forward to building our reputation as one of Australia’s top airports and a preferred travel destination for years to come.

Elenium Automation CEO and Co-Founder Aaron Hornlimann said: “As Australia moves towards reopening, self-service automation technology will be essential to enable airports to operate safely, without compromising efficiency or passenger experience. We are excited to partner with Darwin International Airport to take advantage of our self-service technology. Our ultimate vision is that passengers can simply walk through the airport unencumbered. “

Recipient of the Frost & Sullivan 2020 Asia-Pacific Airport Self-Service Technology Innovation Leadership Award, Elenium has more than 700 check-in kiosks used by 50 airlines at nineteen airports around the world, including Abu Dhabi, Hong Kong, Vienna, Auckland and Sydney Airports. The company recently raised over A $ 40 million in funding§ and launched a new $ 200 million program, VYGR, to enable airlines and airports to access the latest automation technology, without investment in capital, and to make travel smooth, contactless and ready for a post-Covid Recovery.


About Elenium Automation

Elenium Automation creates self-service technology that lets you move faster and more safely. Our products are used by millions of people in aviation, healthcare, elderly care and government infrastructure. We have a unique team with capabilities in robotics, mechanical engineering, physics, machine learning, computer vision, and data science.

For more information, please visit: http://www.elenium.com/

About the Airport Development Group
Airport Development Group (ADG) owns and operates Darwin, Alice Springs and Tennant Creek International Airports, the Darwin Novotel Hotel and the Mercure Resort, and has a significant real estate portfolio in the NT. ADG is 77.4% owned by IFM Investors and 22.6% owned by Palisade Investment Partners.

Media inquiries

For more information or to arrange an interview with Mr. Hornlimann, please contact Anna Kenneally of BENCH PR on 0433 217 700 or [email protected]

Louise Niven
Elenium automation
+44 7842 166723
[email protected]
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