Devon students could have the answer to airport holiday chaos


Students at a Devon college could be the answer to the current wave of airport chaos. As airlines are told to cancel flights this summer to avoid further disruption, queues grow around airport terminals and staff shortages mean delayed flights and canceled holidays, the South Devon College is hoping a new cabin crew certificate course to train the cabin crew of the future will take off.

The Paignton campus course was grounded at the start of the Covid pandemic, but is ready to fly again and train the next generation of cabin crew. Students will be able to develop their skills, knowledge and understanding of working in the industry through classroom lessons and practical assessments and exams.

Jody Green Virgin Airlines Cabin Crew

Jody Green, a former student from South Devon, now a cabin supervisor and onboard manager for Virgin Atlantic Airlines, said working as a cabin crew offered plenty of opportunities. “You can travel, meet new friends and after 25 years I’m still enjoying it,” she said.

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“It’s not just about serving teas and coffees. When you’re at 35,000 feet, you’re the hospital, the ambulance service, the fire department, the chief, you have to merge all of those roles into one.

Jody, who gained her level four hospitality manager qualifications at the South Devon University Centre, said people were delighted to be flying again. “We need to recruit and attract a lot of new talent,” she said.

Jessica Bradley at South Devon College

The Airline Cabin Crew Certificate is a two-year course with topics including customer service, safety and security procedures, weather effects, and emergency response. Program coordinator Angela Blacker said cabin crew is a fantastic career option for those looking to embark on a fulfilling career while traveling the world.

She added: “There has never been a better time to train as employers seek to recruit staff as demand increases, so enrolling in this course offers a real opportunity to find employment in a exciting industry with many opportunities for career development, as Jody’s story shows.”


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