International courier and courier company DHL has expanded its operations in Richmond with the opening of a new 39,000 square foot facility near Richmond International Airport.
The new dispatch center represents a $7 million investment for the German company, which previously operated a facility off East Parham Road. The new center, according to DHL, is 87% larger than the previous location.
“By strategically choosing to relocate near the airport and significantly expanding the space of our facilities in Richmond, we are ensuring that our customers receive the best levels of service while investing in our future growth,” said Richard Saavedra, Vice President and General Manager of DHL Express in the Southeastern United States
“This expansion will allow us to better serve the international shipping needs of the greater Richmond market with improved delivery times and better customer service.
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Richard Montalvo, station services manager for the new facility, said the extra space will allow the company to process more parcels and increase the number of couriers in the area.
He said about 30 DHL employees and contractors currently work at the facility, but that could grow to 40 with the additional processing space and vehicle bays.
“We have room for growth here,” he said. “We are hiring people right now for driver and dockside positions.”
The new center, which opened on June 13, processes about 2,300 to 2,500 packages a day for about 1,800 customers a day, Montalvo said.
Thanks to its proximity to the airport, workers can unload shipments from DHL’s cargo planes around 8:30 a.m. and then send them out for delivery by 11:00 a.m. He said it was about an hour earlier than before, he said.
“We’re still mastering some things, but the couriers love it because it’s faster. They can be on the road sooner,” he said. “We are now closer and have a more efficient operation serving [customers] on time.”
According to a company press release, DHL will soon equip the facility with electric vehicle chargers to help the company achieve its goal of converting 60% of its global delivery fleet to electric power.