Swiss transports your luggage to the airport


After a successful test phase with the new product on the ground at Geneva airport, SWISS is extending its partnership with AirPortr to Zurich airport, offering smart baggage services to addresses throughout Switzerland.

SWISS travelers departing from Zurich Airport can now use the secure AirPortr service to collect their luggage from their home or hotel, transport it to the airport and check it in for their flight. Upon arrival at Zurich Airport, baggage is collected from baggage claim, cleared through customs and delivered to the customer’s address. The service saves customers valuable time, without having to go through the check-in process at the departure airport or waiting for their checked baggage after landing.

Swiss International Air Lines (SWISS) is extending its successful partnership with AirPortr to Zurich Airport and addresses throughout Switzerland. The attractive baggage service has been offered to customers departing from Geneva airport since last October as part of a trial phase. SWISS travelers departing from or arriving at Zurich Airport can now also use AirPortr’s smart baggage services, to have their baggage collected and checked in, or brought back to their home or hotel. These services can be booked at any time on

“Following the initial success of our new partnership with AirPortr, we can now further enhance the travel experience for our customers,” says Commercial Director SWISS Tamur Goudarzi For.

“The popularity of this simple ground luggage transport service between home and Geneva airport has already shown us that there is a strong demand to come to the airport less congested with luggage. We are therefore very happy to extend this attractive option to all our customers throughout Switzerland.»

Randel Darby, CEO of AirPortr Technologies “From today, SWISS customers traveling from all over Switzerland can enjoy baggage-free travel to, via and from not only Geneva, but also Zurich Airport. This extension of the AirPortr offer in their hub principal is a fantastic step forward in our collaboration with SWISS, having proven the product during a successful six-month test phase. With very attractive market pricing, we expect continued strong growth in demand from Swiss consumers. ; with baggage-free intermodal travel to and from the airport now more accessible than ever before.”

By selecting the AirPortr option on, customers can have their baggage collected from their home or hotel up to 23 hours before their flight. The traveler only has to check in online. Their boarding pass will be checked upon collection, and their bags will then be sealed to ensure safe transport to the airport of departure, where they will be subject to the usual security checks. Bags are collected in the normal way from the baggage carousel after landing.

Those using the arrivals service complete a simple customs “electronic declaration” online, which allows AirPortr to collect and clear the passenger’s baggage and deliver it to their final address. Customers are kept informed by email and SMS every step of the way. They can track their baggage at any time through AirPortr’s web app and receive digital copies of their airline’s baggage receipts.

An easier trip to the airport – with public transport too

AirPortr service saves travelers a lot of time and effort. They can travel without baggage to their airport of departure, avoid queues at check-in and proceed directly to security when they arrive there. When landing in Zurich, there is no need to wait for their luggage to arrive in the baggage hall, passengers can proceed directly to their final destination.

Traveling without luggage also makes passengers more mobile and unlocks the use of public transport for those who may not have thought of it before. A recent study by AirPortr showed that approximately 66% of AirPortr users switched from using vehicles to public transportation as a direct result of not being encumbered by their luggage.

The price of the AirPortr service is based on the location of collection and delivery and ranges from CHF 39.00 for 2 bags in Zurich, and up to CHF 69.00 in areas farther from the airport. The service is available for all SWISS flights and can be booked online at


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