Tokyo Haneda Airport Certified with 5-Star COVID-19 Safety Rating


Just 3 days before the opening of the Tokyo 2020 Olympic Games, Tokyo Haneda International Airport has today been certified with the highest 5-star COVID-19 airport security rating for meeting the highest standards. health and safety protocols in place to prevent the spread of coronavirus.

This 5-star COVID-19 airport security rating is assigned to Tokyo Haneda International Airport following a detailed audit of COVID-19 security standards conducted by Skytrax in June and July 2021. This security accreditation is considered as a global benchmark for defining travel safety. assurance for customers and absolute recognition of the effectiveness of the health and safety measures implemented by Tokyo Haneda International Airport.

Mr. Isao Takashiro, Chairman and CEO of JAT said: “It is a great honor for us to be certified and to receive the highest 5-star COVID-19 airport safety rating by Skytrax. We believe that our efforts to prevent infection among airport users and employees, such as disinfecting high-contact areas in terminals, ensuring social distancing in each area, and introducing devices contactless, have been highly rated. Haneda Airport will continue to make all possible efforts to strengthen preventive measures in cooperation with the organizations concerned.. “

The audit assesses 175 different security protocols introduced in response to the COVID-19 pandemic to reduce risk and improve the well-being of customers and staff. Inspections review the implementation of health, hygiene and safety measures in accordance with the recommendations of the Aviation Restoration Working Group of the Council of ICAO, the Aviation Safety Agency of the European Union (EASA) and the European Center for Disease Prevention and Control (ECDC) Aviation Health Safety. Protocol, in addition to the requirements of the Japanese government and other regional authorities.

Edward Plaisted of Skytrax said: “We are very impressed with the scale and consistency of the COVID-19 security protocols that are provided here at Tokyo Haneda International Airport, and congratulate them on becoming the first airport in Japan to receive this airport security clearance. Highest COVID-19. Just days before the opening of the Tokyo 2020 Olympics, this COVID-19 security clearance offers great confidence to customers traveling in and out of Haneda Airport, and highlights the effective health and safety procedures in place that help provide the safest environment. for customers and staff. “

Tokyo Haneda International Airport has a very comprehensive program of security measures in place to prevent the spread of the coronavirus disease. In all terminals there are frequent hand sanitizers, including high contact areas such as check-in, boarding gates and self-service facilities.

Frequently touched surfaces have been treated with antiviral and antimicrobial coatings. UV disinfection devices have been installed on some moving walkways and escalators. Cleaning effectiveness is regularly analyzed using ATP testing to ensure that frequency, disinfectants and cleaning techniques are optimized throughout the terminal.

Social distancing is provided at all terminals with a range of floor markers, seat markers, and customer capacity restrictions in stores and restaurants. Customers can easily follow retail and catering capacities live at multiple information points to avoid the most congested areas of the terminal. Haneda Airport has been a pioneer in capacity management systems. Most washrooms show overcrowded units and direct passengers to the nearest available vacant facility.

Front-line service counters were fitted with rigid screens or vinyl curtains. Self-service points such as check-in kiosks, train and bus ticket offices also have suitable facilities to increase physical distancing.

With Japan being one of the world’s leading countries in automation, Haneda Airport has used this expertise and introduced robotic customer service assistance to respond to inquiries at information desks to reduce contact. between staff and passengers.

Since all airport users are required to wear face masks, the airport has improved the quality of microphones and speakers at service counters. Another innovation, Haneda has launched machine translation devices in some places.

Tokyo Haneda Airport has been one of the world’s leading airports for accessible and PRM services for several years. In response to COVID-19, a fleet of fully automated wheelchairs are available inside terminals to transport disabled passengers from security to their boarding gates. Each unit has a fully programmed orientation system and will automatically return the wheelchair to its waiting area after use.

The COVID-19 Security Assessment assesses the effectiveness and consistency of COVID-19 procedures, including the cleanliness of terminals, cleaning and disinfection procedures, compliance with standards and the use of protective equipment individual staff, brand, standard and application of social distancing signage, ground markers and seat distancing, hand sanitizing facilities, airport PA orientation, flow organization and control of passengers around the airport, security control hygiene systems, general passenger facilities (e.g. baggage carts) and control of social distancing and face mask use.

A 5-Star COVID-19 Airport Security Rating recognizes very high standards in airport cleanliness and maintenance procedures. Airports achieving 5 stars offer many systems of best practice for the monitoring of cleanliness and hygiene, and more importantly, these protocols are adhered to on a consistent basis. In addition to excellent standards of visual cleanliness and terminal presentation, 5-star COVID-19 airports can use UV disinfection and mass disinfection treatments that are scientifically evaluated.

Tokyo Haneda International Airport is one of the busiest airports in the world. The airport has three terminals: Terminal 1, Terminal 2 and International Terminal 3.

Skytrax is the international air transport rating organization established in 1989 and based in London, UK. In 2020, Skytrax launched COVID-19 safety ratings covering airports around the world, providing independent and expert assessment and certification of COVID-19 airport health and safety measures. The Skytrax COVID-19 Security Accreditation is considered a global benchmark for defining safe travel insurance for customers.

Tokyo Haneda International Airport COVID-19 Assessment
COVID-19 Airport Security Accreditations


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