UK tour operators say passport checks for UK holidaymakers to Palma Son Sant Joan Airport cause “huge queues” every Saturday and that these queues affect baggage claim and transfer coaches.
Tour operators want an increase in the number of national police officers in order to speed up passport control and thus avoid problems for coaches waiting to transfer tourists to hotels. The coaches are parked longer than they should, which creates some chaos in the parking area of the arrivals area.
Complaints are addressed to Spanish Government Delegation in the Balearic Islands, because it is the body that is responsible for providing the police. “We hope they will take appropriate measures to expedite passport control,” said a tour operator representative.
On Sundays, when the traffic volume is lower, it is nevertheless high enough to cause problems in the arrivals area. 832 planes and some 150,000 passengers are scheduled for this Sunday, with the peak hour being between 10 a.m. and 12:30 p.m. About 300 vehicles – coaches, minibuses, taxis – will be in the arrivals area during this period.
the Ena the airport authority is to establish a special procedure to mitigate problems that occur at the airport on weekends.
Passport control queues are really nothing new, and travelers’ experiences with passport control will vary depending on when they arrive. There are peak hours when many arrive flights coincideand that’s what tends to cause queues.